Privacy Policy

What we collect, why, and what we never do with it.

Privacy Policy

Sylvan Learning of Jackson

Effective 24 August 2026

Sylvan Learning of Jackson respects the privacy of the families we work with. This policy explains what information we collect, why we collect it, and what we do and do not do with it.

Who we are

Sylvan Learning of Jackson is a tutoring centre operated by Euell Ventures LLC, a limited liability company registered in the State of Mississippi. We are an independently owned and operated franchisee of Sylvan Learning, LLC.

4915 I-55 N, Ste 106A, Jackson, MS 39206
(769) 230-3050
[email protected]

What we collect

When you contact us, enquire about a programme, or enrol a student, we may collect:

  • Your name and the name of your student
  • Your email address and phone number
  • Your student's grade level and the subjects or programmes you are interested in
  • The best time to reach you
  • How you heard about us
  • Anything else you choose to tell us in a message or on a call

We collect this because you give it to us. We do not buy contact information and we do not obtain it from data brokers.

How we use it

We use the information you give us to:

  • Reply to your enquiry
  • Arrange, confirm and remind you about consultations and sessions
  • Tell you about programmes, scheduling and enrolment
  • Keep our own records of students and families we work with

That is the whole list. We do not use it to build advertising profiles.

Text messages

If you give us your phone number and tick the consent box on one of our forms, we may send you text messages about appointments, enrolment and our programmes.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to any message to stop receiving them. Reply HELP for assistance.
  • You can also call (769) 230-3050 or email us and ask to be removed.

Consent to receive text messages is not a condition of enrolling a student or of receiving any service from us. You can decline and still work with us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Students and children

Some of the information we hold is about children, including a student's first name and grade level. We collect that information from a parent or guardian, not from the child.

We use it only to place a student in the right programme and to talk with their family about their progress. We do not sell it, we do not use it for advertising, and we do not share it outside Sylvan Learning of Jackson except with the service providers and the franchisor described below.

If you are a parent or guardian and you want to see, correct, or delete information we hold about your student, contact us and we will do it.

Who we share information with

We do not sell your information. We do not rent it. We do not share it with anyone for their own marketing.

We do use service providers to run the practical side of our operation, for example the software that holds our contact records and sends our email and text messages. They may only handle information on our behalf and for our purposes.

We are an independently owned and operated Sylvan Learning franchise. Where our franchise agreement requires it, we may share information with Sylvan Learning, LLC, for example to deliver the assessment and programme tools we use with students. They may only use it for that purpose.

We may disclose information if the law requires it, or to protect the safety of a child or another person.

Cookies and website analytics

Our website is built on a hosted website platform, which sets the cookies it needs for the site to work and to keep it running reliably.

We do not run advertising trackers on our website. We do not use it to build advertising audiences and we do not pass your browsing to advertising networks.

How we protect your information

We take practical steps to keep your information safe:

  • Your details are held in a password protected system that only Sylvan Learning of Jackson staff can reach, and each person has their own login.
  • Information is transmitted over encrypted connections, and our website and forms use HTTPS.
  • Access is limited to the staff who need it to do their job.
  • We review who has access when someone joins or leaves.
  • We keep only the information we actually need, and we delete it when it is no longer needed. See how long we keep information, below.

No system can be guaranteed completely secure. If a breach ever affected your information, we would tell you and take the steps the law requires.

How long we keep information

We keep records for as long as we are working with a family, and afterwards only for as long as we need them for our own records or the law requires. If you ask us to delete your information sooner, we will, unless we are required to keep it.

Your choices

You can at any time:

  • Ask what information we hold about you or your student
  • Ask us to correct it
  • Ask us to delete it
  • Stop text messages by replying STOP
  • Stop emails by using the unsubscribe link, or by asking us

Contact us at [email protected] or (769) 230-3050 and we will deal with it.

Changes to this policy

If we change this policy we will update the effective date at the top of the page. If the change is significant we will make that clear.

Contact us

Sylvan Learning of Jackson
4915 I-55 N, Ste 106A, Jackson, MS 39206
(769) 230-3050
[email protected]